Managing COVID Outbreaks

Public news

High rates of vaccination and the health advice in place will go a long way in the prevention of widespread transmission now our borders are open. Understandably, MTA members want to know what practical steps they can take to prepare their businesses.

Managing an outbreak at your business

In the video above, the MTA's Industry and Government Engagement Manager, Kaes Cillessen, will talk you through the top four things you can be doing to manage risks in your business.

The MTA's COVID Business Risk Assessment Form will help you more easily manage the process if your business is identified as a COVID exposure site.

While we hope you never have to use it, you should download the relevant form by clicking the link below and keep it handy.

COVID Business Risk Assessment Form

COVID Business Risk Assessment Form (service station only)

This form is part of a three-step process members must undertake as per SA Health advice:

  • Notification of a positive infectious case in the business by SA Health
  • Business undertakes a COVID risk assessment (using form) and provide to SA Health
  • Undertake routine cleaning and determine if the business is to close based on SA Health advice.
  • Members should ensure they download the file and open it in Adobe Acrobat or another PDF reader to save to their computer. Opening in a browser may limit functions on the form.


    For examples of how the COVID Business Risk Assessment Form could be useful to your business, please read the case studies below.

    Case Study One

    Robin works as a salesperson at a car dealership and is unvaccinated. She was talking to a customer indoors for greater than 15 minutes and they were sitting further than 1.5 metres apart. Both Robin and the customer were wearing masks.

    Robin is an unvaccinated close contact. She needs to quarantine for 14 days and be tested immediately. Robin will be tested again on day six and day 13. She will also need to be tested if she develops any symptoms of COVID. Robin shares a house with her partner and mother. Robin’s mother is vaccinated and her partner is not. Robin’s partner must follow the same rules as her but her mother needs only to quarantine for seven days and be tested on day one and day six.

    Case Study Two

    Peter is a console operator in a petrol station. Peter is vaccinated and came into contact, for less than one minute with a customer who has been diagnosed with COVID. The petrol station is greater than 30 square metres.

    Peter is a casual contact. Peter must get tested immediately and again on days six and 13. Peter must also get tested if he develops any symptoms of COVID. Peter does not need to quarantine, however, he should avoid any non-essential activities if possible and wear a mask around other people. He must practice physical distancing and should avoid contact with people considered vulnerable (ie, the elderly, pregnant and young children).

    Case Study Three

    Joseph works as a fast-food employee in a small, stand-alone outlet attached to a service station. Joseph finds out that his co-worker, Mary, has tested positive for COVID-19. Joseph uses the COVID Business Risk Assessment Form to determine what he should do next.

    Joseph worked with Mary during a period she may have been contagious. They worked closely, less than 1.5 metres apart and the outlet is less than 30 square metres. Both Joseph and Mary were masked, but they worked together for more than 15 minutes. Joseph is a ‘Vaccinated Close Contact’.

    Joseph must get tested as soon as possible and quarantine for seven days. He must have tests again on day six and day 13 and anytime he develops symptoms. Joseph must have a negative swab test on day six in order to be released from quarantine.

    From days eight to 14, Joseph must wear a mask around others and avoid non-essential activities. He cannot go to high-risk settings or COVID Management Plan events and should avoid shared spaces. Joseph should maintain physical distancing. The other members of Joseph’s household are all vaccinated so they do not need to quarantine but must be swabbed on days one and six.

    For all other COVID-related information, please click here.