The ACCC has alerted road users and automotive businesses that major car manufacturers, including BMW, GM Holden, Honda, Mitsubishi and Toyota are warning that 20,000 vehicles already under recall for defective Takata airbags are now classified as “critical”.
As defined in the original Recall Notice (which can be accessed by clicking here) a “critical” Vehicle is one that is already on the Active Recall list but poses a heightened safety risk, even more so than others on the Active Recall list.
The ACCC’s Deputy Chair, Delia Rickard said, “Cars with airbags listed as ‘critical’ should not be driven. Classification as ‘critical’ means manufacturers have assessed these airbags as being particularly unsafe. A Takata airbag misdeployment can result in death or serious injury, even in a minor collision."
The ACCC strongly recommends that owners of these “critical” vehicles stop driving them immediately and arrange for the vehicle to be towed to the place of replacement.
As far as member responsibilities go, nothing changes.
These vehicles are treated the same as if they are on the Active Recall list. That is, they cannot be sold (even to another dealer). Further to this, our advice is that any members who come into contact with one of these vehicles, through sales or repairs, should strongly suggest to the owner that it should not be driven under any circumstances until the airbag is replaced. Failure to replace any of these critical airbags could result in the driver or passengers suffering serious injury.
A quality customer experience process, and prior to staff driving a vehicle, may be to have a system in place where your staff members are aware of the list of “critical” vehicles below and check on ismyairbagsafe.com.au to see whether the vehicle should not be driven.
- Holden – 1,843 vehicles – 2010 Holden Cruze
- Honda – 6,043 vehicles – Honda City MY2012, CR-V MY 2011, Insight MY2012-2013, Jazz MY2012-2014 & Jazz Hybrid MY2012-2013, Honda Civic MY2006-2011, Jazz Hybrid MY2012 and Legend MY2007-2012, Honda Accord MY2001-2007 and Honda MDX MY2003-2006
- Toyota – 582 vehicles – 2003 – 2005 Toyota Echo and Rav4
- BMW – 7,909 vehicles – BMW 5 Series (E39) MY2002-2003, BMW 3 Series (E46) MY2001-2006 & BMW X5 (E53) MY2003
- Mitsubishi – 3,254 vehicles – 2007 – 2014 ML & MN Triton
Members and road users can check whether their car is affected by the recall by visiting:
- IsMyAirbagSafe.com.au or by texting 0487 AIRBAG (247224).
- For a list of vehicle manufacturer helplines and information on Future recalls, visit productsafety.gov.au.
Do not hesitate to contact your Industry Engagement Specialist, Nathan Groves, by clicking here or by calling (08) 8291 2000 if you have any questions about your obligations under the Takata recall.