Does your business use social media?

Public news

Many businesses operate social media sites such as Facebook, Instagram, Pinterest, LinkedIn and Twitter to promote their business operations or services and often, such sites allow members of the public to post comments on various topics.

A recent Court decision has highlighted the risks of such activities by deciding that the owner and administrator of a Facebook page, upon which comments were posted from another person, was liable in defamation for those posts as the publisher.

This is despite the facts that:

  • The site did not approve or solicit the comments
  • The comments were made by unknown members of the public

This means that YOU may be liable for comments posted to your social media accounts even though you do not approve them.

The Judge went so far as to say that the owner of the site should make all comments private until approved by an administrator of the page.

Has this happened to you? Any questions about your social media legal obligations? Click here to contact the MTA’s Workplace Relations team.