Access to Repair Information

Public news

Last week, the Federal Government released a Consultation Paper for a Mandated Code of Conduct governing Access to Automotive Servicing and Repair Information.

Already, Independent Repairers and New Car Dealerships have provided their feedback on the Paper, with direct consultation with members to continue over the next couple of weeks to discuss the Code further. Developing our formal position, ready in time for the 11th of March submission deadline to ensure that the Code supports and is fair for both independent repairers and franchise dealers critical to the outcome.

Early consultations indicate broad support for the introduction of the Code, particularly in relation to accreditation and integrity measures as part of a two-tier structure that provides wide access for general information and secure access for security, safety and environmental data.

The mechanism for the delivery of information to be managed by OEMs was supported by dealers and automotive mechanical repairers. There was also an agreement that access to data should be priced on reasonable terms and these prices must be justified publically by OEMs.

One thing that was clearly articulated was the need to ensure that manufacturers abide by the terms and intent of their warranty and repair arrangements to ensure that repairers are compensated for their work quickly and easily.

Your continued input will be crucial in strengthening the industry’s response and is a good opportunity to capitalise on your MTA membership.

If you would like to discuss the Code, click here to contact the MTA's Industry Policy Specialist, Nathan Robinson.

You can access the Consultation Paper by clicking here.

The MTAA’s Richard Dudley was featured on 5AA last week, speaking about the Federal Government’s Consultation Paper and what it will mean for the industry moving forward. Click here to listen to Richard.

After many years of discussion, we welcome this important next step from the Federal Government acknowledging that this has been a longstanding issue for the automotive industry. However, there is still a substantial amount of work to be done to ensure the Code works for independent repairers, franchised repairers and franchise dealers.